Shipping Policy
Processing Time
All orders are processed within 2-7 business days (Monday through Friday, excluding holidays) after order placement. You will receive a confirmation email with tracking information once your order has been shipped.
Please note: Our products are made-to-order using print-on-demand technology to reduce waste and ensure freshness. This means your items are created specifically for you after you place your order.
Shipping Methods & Timeframes
United States
- Standard Shipping: 4-10 business days after production
- Express Shipping: 2-5 business days after production (where available)
Shipping times may vary due to holidays, or unforeseen circumstances.
Shipping Costs
Free Shipping: We offer free standard shipping on all orders within the United States.
International Orders
At this time, we do not ship international.
Order Tracking
Once your order ships, you'll receive:
- Email confirmation with tracking number
- Direct link to track your package
- Estimated delivery date
Shipping Address Requirements
- Please ensure your shipping address is complete and accurate
- We are not responsible for packages delivered to incorrect addresses provided by the customer
Undelivered Packages
Domestic (US) Orders:
- If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment
- Reshipment fees may apply
Production Locations
Our products are printed and shipped from various facilities in the United States to ensure faster delivery:
Your order will be fulfilled from the facility closest to your shipping address when possible.
Damaged or Lost Packages
Damaged Items:
- Report damaged items within 7 days of delivery
- Provide photos of the damaged product and packaging
- We will replace damaged items at no cost to you
Lost Packages:
- If tracking shows your package as delivered but you haven't received it, please check with neighbors and your local post office
- Contact us within 15 days if your package remains missing
- We will work with the carrier to investigate and provide a resolution
Holiday Shipping
During peak seasons (Black Friday, Christmas, Valentine's Day, etc.):
- Processing times may be extended to 3-10 business days
- Shipping carriers may experience delays
- We recommend ordering early to ensure timely delivery
Contact Information
For shipping questions or concerns:
- Email: customerservice@northofniceco.com
Policy Updates
This shipping policy may be updated periodically. The effective date at the top of this page indicates when the policy was last revised. Continued use of our website after any changes constitutes acceptance of the updated policy.
For additional information about our products, returns, or other policies, please contact our customer service team.
